|Verizon Recalls 2.5 Million Ellipsis Jetpack Mobile Hotspots|
|By Bay District Volunteers|
|April 12, 2021|
Verizon Recalls 2.5 Million Ellipsis Jetpack Mobile Hotspots Imported by Franklin Wireless Due to Fire and Burn Hazards:
Recall Date: April 8, 2021
Recall Number: 21-106
Description: This recall involves Ellipsis Jetpack mobile hotspots imported by Franklin Wireless Corp. The recalled Jetpacks are dark navy plastic oval devices that are about 3.5 inches wide and 2.25 inches tall. “verizon” is printed below the digital display window on the front of the device. The charger provided with the recalled Jetpacks has a sticker on the wire that states: Compatible: FWC MHS900L, Model: FWCR900TVL, DC151030.
Remedy: Consumers can reduce the risk of hazard by powering the unit off, unplugging it from its power source and store in a place away from children, on top a hard surface with adequate ventilation around the unit and away from combustibles until it can be properly returned to Verizon.
If consumers must use the product for internet access, then they should take the following steps:
Incidents/Injuries: Verizon has received 15 reports of devices overheating, including six reports of fire damage to bedding or flooring and two reports of minor burn injuries.
Sold At: Verizon stores nationwide, and other stores and to school districts nationwide and online at www.verizon.com from April 2017 through March 2021 for between $50 to $150.
Importer(s): Franklin Wireless Corp., of San Diego, Calif.
Distributor(s): Cellco Partnership, d/b/a Verizon Wireless, of Basking Ridge, New Jersey
Manufactured In: Vietnam and Taiwan
Recall number: 21-106